Step 1: Run the troubleshooter for Windows apps using the link below. To help you resolve this concern, I recommend that you perform the troubleshooting steps below: Having a server interruption while playing is one of the possible reasons why your Microsoft Jigsaw save file has become corrupted. Tried again to contact them on Saturday yesterday, no joy. It seems that two is the maximum limit for support requests, and they have yet to get back to me. After posting once for each, I was informed that my limit had been reached. I have already tried contacting Game Insights. I would like to know how I can restore my game saves! I have spent actual money on 'The Tribez', and I would like to continue playing both of them. Of course I had no way of knowing it would ever be needed. I really wish I had taken then time to write down my support I.D. However, when I went to play both 'The Tribez' and 'Trade Island', it wasn't long before I realized that an option to restore from the cloud was never going to be given! NOOOO!!! This time every thing installed perfectly, and the dreaded 0x80073D05 error was history.
I was back to re-installing my Windows 10 Microsoft Store games in about two hours. I figured it must save games through the cloud, since neither game had any options to link to Facebook or Google Play. I already have everything important backed up on my external 6tb Seagate Expansion drive.īefore doing this I looked in "C:\Users\mypcname\Saved Games" to back up this data too, but it was empty. So I decided to start over fresh by restoring my Windows 10 PC, and just let it uninstall all of my apps. The dreaded 0x80073D05 error had overtaken almost all my apps. I was having many problems with games not updating, and apps not installing with the Microsoft Store. I mostly play 'The Tribez', and 'Trade Island'.
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